Delete your game data
The short version. Our games do not need an account with a name or email address: when you first play, our servers create a player profile linked to your device. To delete it, email hello@gleegames.co with the subject "Delete my game data". We delete your player profile and the data linked to it within 30 days. Uninstalling a game removes the data it keeps on your phone.
1. Ask us to delete your data
- Email hello@gleegames.co with the subject "Delete my game data".
- Tell us which of our games you play.
- If the game shows a player name (for example on a leaderboard), include it. If not, tell us your phone model and roughly when you last played, so that we can find your profile.
We may ask a short question to confirm the data is yours. We confirm by email when the deletion is done.
2. Delete the data on your phone
Uninstalling a game, or clearing its storage in your Android settings (Settings, Apps, the game, Storage, Clear storage), removes your progress, settings and in-game items kept on the phone. This cannot be undone. It does not delete the player profile on our servers; use step 1 for that.
3. How long it takes
We complete the deletion within 30 days of confirming your request, and usually much sooner. After that it cannot be undone: your progress, scores and in-game items cannot be restored.
4. What we delete
- Your player profile and player ID, player name and avatar.
- Your scores and leaderboard entries.
- Your game history and progress kept on our servers.
- The device identifiers linked to your player profile.
- The analytics events we hold that are linked to your player ID.
5. What we keep, and why
- A record of your request (the date and the email you sent), to show that we handled it.
- Data the law requires us to keep, for the period the law requires, and data needed to deal with fraud or abuse already under investigation.
- Data held by Google for ads. Google AdMob controls the ad data linked to your advertising ID. You can reset or delete your advertising ID in your Android settings (Settings, Google, Ads).
More detail is in our Privacy Policy.